Contact Support

Use this page for support questions about MintStart, including premium access, payment issues, privacy requests, privacy complaints, and general service enquiries.

How to reach us

The current MintStart support email is shown below. If it is temporarily unavailable, please try again later.

Support email

Support email is temporarily unavailable. Please try again later.

What to include in your message

Checkout email, transaction date, and a description of the issue for payment or premium-access questions
A brief description of what happened and what you expected
Your browser and device details
A screenshot if it helps explain the issue

Security reminder

Do not send passwords, API keys, secrets, or full card details in support messages.

Operator details

MintStart is operated by Shane Barnes, an Australian sole trader.

Website: https://mintstart.com.au

Response expectations

MintStart aims to respond within a reasonable time, but response timing can vary depending on request volume, weekends, public holidays, and issue complexity.

Effective date: 12 July 2026